{"id":4506,"date":"2016-05-23T15:29:45","date_gmt":"2016-05-23T13:29:45","guid":{"rendered":"http:\/\/www.travellermagazin.ro\/arhiva\/?p=4506"},"modified":"2016-07-02T10:54:54","modified_gmt":"2016-07-02T08:54:54","slug":"nicolae-pupaza-zambetul-profesional-va-fi-cultivat-in-continuare-de-restaurantele-care-se-respecta-interviu-nr-141-142","status":"publish","type":"post","link":"http:\/\/www.travellermagazin.ro\/arhiva\/2016\/05\/23\/nicolae-pupaza-zambetul-profesional-va-fi-cultivat-in-continuare-de-restaurantele-care-se-respecta-interviu-nr-141-142\/","title":{"rendered":"Nicolae Pupaza: \u201dZambetul profesional va fi cultivat in continuare de restaurantele care se respecta !\u201d, INTERVIU nr.141-142"},"content":{"rendered":"Post Views<\/a><\/b> = 895

\u00cenainte de Revolu<\/span>\u021b<\/span><\/span>ie exista \u00een Rom\u00e2nia un Centru de formare <\/span>\u0219<\/span><\/span>i perfec<\/span>\u021b<\/span><\/span>ionare a cadrelor din turism. Ulterior a fost fondat<\/span>\u0103<\/span><\/span> o <\/span>\u0218<\/span><\/span>coal<\/span>\u0103<\/span><\/span> privat<\/span>\u0103<\/span><\/span> de \u00eenv<\/span>\u0103<\/span><\/span>\u021b<\/span><\/span>\u0103<\/span><\/span>m\u00e2nt turistic THR-CC, de c<\/span>\u0103<\/span><\/span>tre regretatul Marian Bugan. Ea func<\/span>\u021b<\/span><\/span>ioneaz<\/span>\u0103<\/span><\/span> \u0219<\/span><\/span>i azi \u00eentr-o alt<\/span>\u0103<\/span><\/span> formul<\/span>\u0103<\/span><\/span>. Partea de perfec<\/span>\u021b<\/span><\/span>ionare continu<\/span>\u0103<\/span><\/span> a cam disp<\/span>\u0103<\/span><\/span>rut din peisaj. Mai este sus<\/span>\u021b<\/span><\/span>inut<\/span>\u0103<\/span><\/span> doar de Concursurile anuale de specialitate. <\/span>Ma\u00eetre d<\/span>\u2019H<\/span>otel, este una dintre profesii. Despre actualitatea ei \u00een convorbirea cu Niculae Pup<\/strong><\/span>\u0103<\/span><\/span>z<\/span>\u0103<\/span><\/span>, pre<\/span>\u0219<\/span><\/span>edintele Asocia<\/span>\u021b<\/span><\/span>iei Na<\/span>\u021b<\/span><\/span>ionale a <\/span>Ma\u00eetre d<\/span>\u2019H<\/span>otel din Turism (ANMH).
\n\"Niculae<\/a>
\n<\/span><\/strong><\/span><\/p>\n

\"Niculae<\/a><\/p>\n

– \u00cen plin<\/span>\u0103<\/span><\/span> ascensiune a tehnologiilor moderne, \u00een care putem s<\/span>\u0103<\/span><\/span> ne comand<\/span>\u0103<\/span><\/span>m meniul pe o tableta, ce loc mai ocup<\/span>\u0103<\/span><\/span> Ma\u00eetre d<\/span>\u2019H<\/span>otel ?<\/span><\/span><\/p>\n

– Profesia este mai prezent<\/span>\u0103<\/span><\/span> \u0219<\/span><\/span>i actual<\/span>\u0103<\/span><\/span> dec\u00e2t oric\u00e2nd. \u00cen lumea secolului 21, dat<\/span>\u0103<\/span><\/span> pe repede \u00eenainte, \u00een care timpul cost<\/span>\u0103<\/span><\/span> foarte mul<\/span>\u021b<\/span><\/span>i bani, oamenii opteaz<\/span>\u0103<\/span><\/span> \u00een special pentru dejunuri, pentru restaurante tip-fast food, cu meniuri rapide. Cu toate acestea lan<\/span>\u021b<\/span><\/span>urile hoteliere rom\u00e2ne<\/span>\u0219<\/span><\/span>ti ori str<\/span>\u0103<\/span><\/span>ine, de<\/span>\u021b<\/span><\/span>in \u00een fiecare unitate cel pu<\/span>\u021b<\/span><\/span>in un restaurant clasic. Aici nu te po<\/span>\u021b<\/span><\/span>i face c<\/span>\u0103<\/span><\/span> faci meserie <\/span>\u0219<\/span><\/span>i ai nevoie de cel pu<\/span>\u021b<\/span><\/span>in un <\/span>Ma\u00eetre D, <\/span>\u0219<\/span><\/span>eful de sal<\/span>\u0103<\/span><\/span>, care azi e mai mult dec\u00e2t at\u00e2t. <\/span>\u0218<\/span><\/span>eful de sal<\/span>\u0103<\/span><\/span> este un profesionist care dirijeaz<\/span>\u0103<\/span><\/span> toate componentele servirii: de la buc<\/span>\u0103<\/span><\/span>t<\/span>\u0103<\/span><\/span>rie, armonizarea vinurilor, recomand<\/span>\u0103<\/span><\/span>rile, p\u00e2n<\/span>\u0103<\/span><\/span> la, lucru extrem de important, adresarea mul<\/span>\u021b<\/span><\/span>umirii finale <\/span>\u0219<\/span><\/span>i invitarea consumatorului de a reveni la acel restaurant. Toate acestea deoarece clientul vine la restaurant pentru a socializa <\/span>\u0219<\/span><\/span>i a i se da importan<\/span>\u021b<\/span><\/span>a cuvenit<\/span>\u0103<\/span><\/span>. Aspectele amintite nu pot fi rezolvate prin tehnologii, pot fi doar completate. Atlfel spus, a<\/span>\u021b<\/span><\/span>i dat vreodat<\/span>\u0103<\/span><\/span> tips unei tablete ? Ca urmare, latura uman<\/span>\u0103<\/span><\/span>, z\u00e2mbetul profesional, vor fi cultivate \u00een orice restaurant care se respect<\/span>\u0103<\/span><\/span>, chiar dac<\/span>\u0103<\/span><\/span> a<\/span>\u0219<\/span><\/span>a exotic, vor ap<\/span>\u0103<\/span><\/span>rea \u00een serviciu <\/span>\u0219<\/span><\/span>i robo<\/span>\u021b<\/span><\/span>i.
\n\"Nicolae<\/a>
\n<\/span><\/span><\/p>\n

– Ce c\u00e2\u015f<\/span>tig\u0103<\/span> meseria de Ma\u00eetre d<\/span>\u2019H<\/span>otel prin organizarea acestor Concursuri ?<\/span><\/p>\n

– Concursurile noastre – iat<\/span>\u0103<\/span><\/span> am ajuns la a 13-a edi<\/span>\u021b<\/span><\/span>ie a Trofeului Marian Bugan, respectiv la a 19-a edi<\/span>\u021b<\/span><\/span>ie a competi<\/span>\u021b<\/span><\/span>iei profesionale -, \u00ee<\/span>\u0219<\/span><\/span>i propun s<\/span>\u0103<\/span><\/span> remedieze o percep<\/span>\u021b<\/span><\/span>ie defectuoas<\/span>\u0103<\/span><\/span>. Ne afl<\/span>\u0103<\/span><\/span>m \u00een fa<\/span>\u021b<\/span><\/span>a unei gre<\/span>\u0219<\/span><\/span>eli, care persist<\/span>\u0103<\/span><\/span>. E bine c<\/span>\u0103<\/span><\/span> s-a investit foarte mult \u00een lux, \u00een dot<\/span>\u0103<\/span><\/span>ri, \u00een mobilier. Dar e regretabil c<\/span>\u0103<\/span><\/span> nu s-a f<\/span>\u0103<\/span><\/span>cut <\/span>\u0219<\/span><\/span>i \u00een oameni, \u00een preg<\/span>\u0103<\/span><\/span>tirea profesional<\/span>\u0103<\/span><\/span> din turism. Clientul percepe acest lucru <\/span>\u0219<\/span><\/span>i nu mai revine unde nu s-a sim<\/span>\u021b<\/span><\/span>it confortabil. E nevoie de o recalibrare profesional<\/span>\u0103<\/span><\/span>. Noi oferim la aceste concursuri o preg<\/span>\u0103<\/span><\/span>tire practic<\/span>\u0103<\/span><\/span> dar <\/span>\u0219<\/span><\/span>i una teoretic<\/span>\u0103<\/span><\/span>. Marele c\u00e2<\/span>\u0219<\/span><\/span>tig \u00eel reprezint<\/span>\u0103<\/span><\/span> faptul c<\/span>\u0103<\/span><\/span> tinerii care particip<\/span>\u0103<\/span><\/span> la fiecare edi<\/span>\u021b<\/span><\/span>ie au <\/span>\u0219<\/span><\/span>ansa s<\/span>\u0103<\/span><\/span> se antreneze cu speciali<\/span>\u0219<\/span><\/span>ti, \u00een parte autorii c<\/span>\u0103<\/span><\/span>r<\/span>\u021b<\/span><\/span>ilor dup<\/span>\u0103<\/span><\/span> care \u00eenva<\/span>\u021b<\/span><\/span>\u0103<\/span><\/span>. E un mare avantaj. Concursurile au dou<\/span>\u0103<\/span><\/span> probe – una teoretic<\/span>\u0103<\/span><\/span>, respectiv una practic<\/span>\u0103<\/span><\/span> unde e urm<\/span>\u0103<\/span><\/span>rit<\/span>\u0103<\/span><\/span> perfec<\/span>\u021b<\/span><\/span>ionarea tehnicii serviciilor \u00een restaurant. De aceea am ales servirea la gheridon, poate cel mai frumos <\/span>\u0219<\/span><\/span>i complex proces \u00eentr-un restaurant clasic. Toat<\/span>\u0103<\/span><\/span> lumea are de c\u00e2<\/span>\u0219<\/span><\/span>tigat inclusiv organizatorii <\/span>\u0219<\/span><\/span>i membrii juriului, care sunt din ce \u00een ce mai exigen<\/span>\u021b<\/span><\/span>i dar <\/span>\u0219<\/span><\/span>i mai bine preg<\/span>\u0103<\/span><\/span>ti<\/span>\u021b<\/span><\/span>i. Un alt c\u00e2<\/span>\u0219<\/span><\/span>tig \u00eel reprezint<\/span>\u0103<\/span><\/span> cre<\/span>\u0219<\/span><\/span>terea interesului fa<\/span>\u021b<\/span><\/span>\u0103<\/span><\/span> de profesie. Sper<\/span>\u0103<\/span><\/span>m ca acela<\/span>\u0219<\/span><\/span>i trend s<\/span>\u0103<\/span><\/span> se \u00eenregistreze \u00een r\u00e2ndul patronilor de restaurante.
\n\"Concurs<\/a>
\n<\/span><\/span><\/p>\n

– Profesional vorbind, urm\u0103<\/span>rind concursurile anuale, cum vi se par participan<\/span>\u021b<\/span><\/span>ii<\/span> din ultimii ani? <\/span><\/p>\n

– Un plus profesional este faptul c<\/span>\u0103<\/span><\/span> to<\/span>\u021b<\/span><\/span>i sunt vorbitori de limbi str<\/span>\u0103<\/span><\/span>ine. C\u00e2nd ne-am format noi nu era o condi<\/span>\u021b<\/span><\/span>ie dec\u00e2t pentru cei care activau la restaurante cu clien<\/span>\u021b<\/span><\/span>i str<\/span>\u0103<\/span><\/span>ini. Erau alte vremuri. Mul<\/span>\u021b<\/span><\/span>i concuren<\/span>\u021b<\/span><\/span>i st<\/span>\u0103<\/span><\/span>p\u00e2nesc chiar dou<\/span>\u0103<\/span><\/span> limbi str<\/span>\u0103<\/span><\/span>ine, au lucrat afar<\/span>\u0103<\/span><\/span> sau \u00een <\/span>\u021b<\/span><\/span>ar<\/span>\u0103<\/span><\/span>, <\/span>\u0219<\/span><\/span>i au acces astfel la numeroase informa<\/span>\u021b<\/span><\/span>ii profesionale ap<\/span>\u0103<\/span><\/span>rute pe mapamond. Sunt foarte \u00eendem\u00e2natici la folosirea tehnologiilor moderne. Din p<\/span>\u0103<\/span><\/span>cate, nu este \u00eens<\/span>\u0103<\/span><\/span> un regret, suntem ultimii care au beneficiat de cuno<\/span>\u0219<\/span><\/span>tin<\/span>\u021b<\/span><\/span>e practice de la o genera<\/span>\u021b<\/span><\/span>ie compus<\/span>\u0103<\/span><\/span> din practicieni <\/span>\u0219<\/span><\/span>i profesioni<\/span>\u0219<\/span><\/span>ti des<\/span>\u0103<\/span><\/span>v\u00e2r<\/span>\u0219<\/span><\/span>i<\/span>\u021b<\/span><\/span>i, foarte bine preg<\/span>\u0103<\/span><\/span>ti<\/span>\u021b<\/span><\/span>i, competitivi. Un alt avantaj este c<\/span>\u0103<\/span><\/span> tinerii concuren<\/span>\u021b<\/span><\/span>i, sunt frumo<\/span>\u0219<\/span><\/span>i, elegan<\/span>\u021b<\/span><\/span>i <\/span>\u0219<\/span><\/span>i fac parte din genera<\/span>\u021b<\/span><\/span>ii con<\/span>\u0219<\/span><\/span>tien<\/span>\u021b<\/span><\/span>e de misiunea lor. A<\/span>\u0219<\/span><\/span>a se vede din<\/span>\u0103<\/span><\/span>untru. <\/span><\/span><\/p>\n

– Distinc\u0163<\/span>iile \u015f<\/span>i trofeele c\u00e2\u015f<\/span>tigate de competitori<\/span>, se bucur\u0103<\/span> de apreciere <\/span>\u0219<\/span><\/span>i de <\/span> recunoa\u015f<\/span>tere \u00een carier\u0103<\/span> ?<\/span><\/p>\n

– Din p<\/span>\u0103<\/span><\/span>cate concuren<\/span>\u021b<\/span><\/span>ii no<\/span>\u0219<\/span><\/span>tri sunt individuali <\/span>\u0219<\/span><\/span>i nu institu<\/span>\u021b<\/span><\/span>ionali. Un singur lan<\/span>\u021b<\/span><\/span> hotelier Continental -, face excep<\/span>\u021b<\/span><\/span>ie de la aceast<\/span>\u0103<\/span><\/span> stare de fapt. De la an la an se transmite interesul participan<\/span>\u021b<\/span><\/span>ilor, unii dintre ei se perfec<\/span>\u021b<\/span><\/span>ioneaz<\/span>\u0103<\/span><\/span> \u0219<\/span><\/span>i revin pentru c<\/span>\u0103<\/span><\/span> doresc s<\/span>\u0103<\/span><\/span> c\u00e2<\/span>\u0219<\/span><\/span>tige premiile superioare sau chiar Marele Trofeu. Revin. El reaminte<\/span>\u0219<\/span><\/span>te de Marian Bugan, profesorul, profesionistul, autorul de c<\/span>\u0103<\/span><\/span>r<\/span>\u021b<\/span><\/span>i. \u00cen cei aproape 15 ani de c\u00e2nd organiz<\/span>\u0103<\/span><\/span>m concursul au trecut prin fa<\/span>\u021b<\/span><\/span>a juriului circa 450 de competitori proveni<\/span>\u021b<\/span><\/span>i din toate zonele <\/span>\u021b<\/span><\/span>\u0103<\/span><\/span>rii. O parte dintre ei au devenit membrii ai juriului. Al<\/span>\u021b<\/span><\/span>ii au reprezentat Rom\u00e2nia<\/a> la concursuri interna<\/span>\u021b<\/span><\/span>ionale \u00een Italia, Canada, Grecia, Fran<\/span>\u021b<\/span><\/span>a. Una dintre distinc<\/span>\u021b<\/span><\/span>iile c\u00e2<\/span>\u0219<\/span><\/span>tigate a fost locul 2 pe echipe, la concursul <\/span>Ma\u00eetre D de la Bremen, din 2003.<\/span><\/span><\/p>\n

MARIAN CONSTANTINESCU<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Post Views = 895\u00cenainte de Revolu\u021bie exista \u00een Rom\u00e2nia un Centru de formare \u0219i perfec\u021bionare a cadrelor din turism. Ulterior a fost fondat\u0103 o \u0218coal\u0103 privat\u0103 de \u00eenv\u0103\u021b\u0103m\u00e2nt turistic THR-CC, de c\u0103tre regretatul Marian Bugan. Ea func\u021bioneaz\u0103 \u0219i azi \u00eentr-o … Continu\u0103 s\u0103 cite\u0219ti →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":4551,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"gallery","meta":{"footnotes":""},"categories":[27,1351],"tags":[1362,1361,1363],"class_list":["post-4506","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-interviuri","category-numarul-141-142","tag-asociatiei-nationale-a-maitre-dhotel-din-turism","tag-interviu-nicolae-pupaza","tag-presedinte-asociatiei-nationale-a-maitre-dhotel-din-turism","post_format-post-format-gallery"],"_links":{"self":[{"href":"http:\/\/www.travellermagazin.ro\/arhiva\/wp-json\/wp\/v2\/posts\/4506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.travellermagazin.ro\/arhiva\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.travellermagazin.ro\/arhiva\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.travellermagazin.ro\/arhiva\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.travellermagazin.ro\/arhiva\/wp-json\/wp\/v2\/comments?post=4506"}],"version-history":[{"count":4,"href":"http:\/\/www.travellermagazin.ro\/arhiva\/wp-json\/wp\/v2\/posts\/4506\/revisions"}],"predecessor-version":[{"id":4687,"href":"http:\/\/www.travellermagazin.ro\/arhiva\/wp-json\/wp\/v2\/posts\/4506\/revisions\/4687"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.travellermagazin.ro\/arhiva\/wp-json\/wp\/v2\/media\/4551"}],"wp:attachment":[{"href":"http:\/\/www.travellermagazin.ro\/arhiva\/wp-json\/wp\/v2\/media?parent=4506"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.travellermagazin.ro\/arhiva\/wp-json\/wp\/v2\/categories?post=4506"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.travellermagazin.ro\/arhiva\/wp-json\/wp\/v2\/tags?post=4506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}